Privacy Policy

Last updated: January 2026

GoaAlerts ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our travel guide.

1. Information We Collect

When you sign up for GoaAlerts, we collect:

• Site usage — Basic page views and interaction events through privacy-friendly analytics
• Partner clicks — Anonymised attribution when you choose an external booking partner
• Alert preference — Your alert preferences
• Community opt-in status — If you've chosen to receive community updates

2. How We Use Your Information

We use your data to:

• Send you travel guides when prices drop below your budget
• Process your signup and manage your account
• Send community updates about Goan events and culture in the UK (only if you opted in)
• Improve our service based on usage patterns (anonymised data only)

3. Community Updates

If you opt in to "Join the UK Goan Community", you may occasionally receive messages about:

• Goan cultural events in the UK
• Goan restaurant recommendations and deals
• Community gatherings and festivals
• Other content relevant to the UK Goan diaspora

We do not currently operate public community accounts or messaging subscriptions.

4. Legal Basis for Processing (UK GDPR)

We process your data based on:

• Contract — To provide the travel guide you signed up for
• Consent — For community marketing messages (only with your explicit opt-in)
• Legitimate interest — To improve our service and prevent fraud

5. Data Sharing

We do not sell your personal data. We may share data with:

• SMS providers (AWS SNS, Twilio) — To deliver messages
• Affiliate partners (Skyscanner) — Only anonymised click data, not personal info
• Law enforcement — If legally required

6. Data Retention

We keep your data while your account is active. If you unsubscribe:

• We stop sending messages immediately
• We retain your phone number for 30 days to prevent accidental re-signup issues
• After 30 days, we delete or anonymise your data

7. Your Rights

Under UK GDPR, you have the right to:

• Access — Request a copy of your data
• Rectification — Correct inaccurate data
• Erasure — Delete your account and data
• Portability — Receive your data in a portable format
• Object — Stop processing for marketing purposes
• Withdraw consent — Opt out of community updates anytime

To exercise these rights, email us at privacy@goaalerts.com.

8. Data Security

We protect your data using:

• Encrypted database connections
• Secure HTTPS for all web traffic
• Access controls limiting who can view data
• Regular security reviews

9. Cookies

Our website uses minimal cookies:

• Essential cookies — For basic site functionality
• Analytics — Anonymised usage data to improve the site

We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this policy occasionally. Significant changes will be communicated via our website or SMS.

11. Contact Us

For privacy questions or to exercise your rights:

• Email: privacy@goaalerts.com
• Text: Reply STOP to any message to unsubscribe